![]() Best regards, Perfect World Entertainment Billing Department. ![]() CONTENT: Thank you for making a payment to Perfect World Entertainment! Your transaction details are as follows: Account Name: xxxxxxxxxxxxx Payment Gateway: Paypal Transaction ID: xxxxxxxxxxxxxxxxxxx Date: Sun Septemat 3:37 PM PDT Product: Torchlight 2 Amount Paid: 19.99 USD If you have questions regarding your payment, please contact Perfect World Entertainment's Billing Department by sending us an email through the Ticketing System, or by telephone at 1-88 (phone hours are 10am to 7pm PDT) Please include your account name and transaction ID in any correspondence with our Billing Department. If you don't get the email by 8 am PT then I'd contact perfect world support at this link or call 1-88 (phone hours are 10am to 7pm PDT) you should also have received an email from PW immediately after you purchased the game it doesn't contain the Activation Code for TL2, but it does contain your Transaction ID which you will need to supply to billing support it would have looked like this SUBJECT: Thank you for your purchase - Transaction ID xxxxxxxxxxxxxxxxxxxx FROM: Perfect World Entertainment Inc. If you experience any issues, please contact us.
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